Privacy Policy

Effective date: June 4, 2026  ·  Last updated: June 4, 2026

1. Who We Are

WeYouth is a nonprofit organization dedicated to helping young people ages 12–24 build real connections and thrive. Our legal entity is Weyo, a 501(c)(3) nonprofit (EIN: 87-4828512), headquartered at 1010 N 500 E Suite 340, North Salt Lake, UT 84054.

This Privacy Policy applies to our website at weyouth.org, our online store, our coaching and therapy intake processes, and any other service that links to this policy.

2. Information We Collect

Information you give us directly

• Contact information — name, email address, phone number, and mailing address when you fill out a contact form, book an appointment, or enroll in a program.
• Account information — when you create an account in our learning platform (LearnWorlds), we collect your name, email, and login credentials.
• Payment information — when you purchase a service through our store, payment details are processed by Squarespace's payment processor. We do not store full credit card numbers.
• Program intake information — information you share during onboarding, coaching sessions, or assessments, which may include information about your health, background, or goals.
• Consent and signature records — documents signed through Google eSignatures for consents, NDAs, or participation agreements.
• Feedback and survey responses — responses submitted through our feedback form or any surveys we send.

Information collected automatically

• Usage data — pages visited, time on page, referral source, browser type, and device information, collected by Squarespace and Google Analytics.
• Cookies and tracking pixels — see Section 4 for full details.
• IP address — collected automatically by our website host (Squarespace) and analytics tools.

Information we do not collect

We do not knowingly collect Social Security numbers, government-issued ID numbers, or financial account numbers beyond what is minimally required to process a payment.

3. How We Use Your Information

We use the information we collect to:

• Deliver coaching, therapy, and educational services you have enrolled in
• Process payments and send receipts
• Respond to inquiries and schedule appointments
• Send program updates, session reminders, and relevant communications
• Improve our website, content, and service quality
• Measure program outcomes and prepare impact reports for donors and funders (using aggregated, de-identified data only)
• Comply with legal obligations
• Protect the safety and wellbeing of participants

We do not sell your personal information. We do not use your information for targeted advertising.

4. Cookies and Tracking Technologies

Our website uses the following tracking technologies:

• Squarespace analytics — our website platform automatically collects visitor analytics including page views, session duration, and device type.
• HubSpot — we use HubSpot's tracking script to understand how visitors interact with our site and to manage CRM contact records. HubSpot may set cookies in your browser. You can learn more about HubSpot's data practices at legal.hubspot.com/privacy-policy.
• Google Analytics — we use Google Analytics to analyze site traffic and usage patterns. Google Analytics uses cookies. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Third-Party Services We Use

We share information with third-party service providers only as necessary to operate our services:

• Squarespace — website hosting and e-commerce (squarespace.com)
• LearnWorlds — learning management system for course delivery (learnworlds.com)
• HubSpot — CRM and contact management (hubspot.com)
• Google Workspace — email, calendar, document storage, and eSignatures (google.com)
• Google Voice — phone communications (google.com)
• Squarespace Payments / Stripe — payment processing for program enrollments

Each of these providers has its own privacy policy and data practices. We recommend reviewing their policies if you have specific concerns.

We do not share your personal information with sponsors, donors, or third parties for marketing purposes.

6. Children's Privacy (COPPA)

WeYouth's services are designed for young people ages 12–24. We take the privacy of minors seriously and comply with the Children's Online Privacy Protection Act (COPPA).

• We do not knowingly collect personal information from children under 13 without verifiable parental consent.
• When a participant under 13 enrolls in our programs, we obtain consent from a parent or guardian prior to collecting any personal information.
• Parents and guardians may request to review, modify, or delete their child's information by contacting us at info@weyouth.org.
• If we discover we have inadvertently collected information from a child under 13 without consent, we will promptly delete it.

7. Health Information and Therapy Services (HIPAA)

WeYouth offers therapy services provided by licensed clinicians. Health information collected as part of therapy services may constitute Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

Therapy clients receive a separate Notice of Privacy Practices (NPP) that explains in detail how your health information is used, shared, and protected. That notice governs your health information and takes precedence over this general website privacy policy.

Coaching services (such as MPCC and Connection Coaching) are not therapy and are not governed by HIPAA. However, we treat all personal information shared in coaching sessions with the same care and confidentiality standards.

8. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations:

• Contact and enrollment records — retained for the duration of the service relationship plus 3 years.
• Therapy and clinical records — retained in accordance with applicable Utah state law and HIPAA requirements (generally 7 years for adult records; longer for minors).
• Payment records — retained as required by tax and accounting regulations (typically 7 years).
• Website analytics data — retained per the default settings of the applicable platform (typically 26 months for Google Analytics).

When data is no longer needed, we securely delete or anonymize it.

9. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you.
• Correction — request that we correct inaccurate or incomplete information.
• Deletion — request that we delete your personal information (subject to legal retention requirements).
• Opt-out of communications — unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly.
• Data portability — request a copy of your data in a portable format where technically feasible.

To exercise any of these rights, contact us at info@weyouth.org. We will respond within 30 days.

Utah residents: Utah's Consumer Privacy Act (UCPA) provides additional rights. You may submit a request to know, delete, or opt out of certain data uses by contacting us at the address below.

10. Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), access controls, and use of reputable third-party service providers with their own security programs.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

11. Links to Other Websites

Our website may contain links to third-party websites (such as social media platforms, partner organizations, or resources). We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website or services after any update constitutes your acceptance of the revised policy.